Store FAQ’s

[vc_row padding_top=”10″ padding_bottom=”10″][vc_column][vc_column_text]A Big Butt And A Smile has created a premium streetwear line that embraces are same naughty sensibilities we display in the magazine. We are constantly adding new designs and styles, so check the store often to see what’s new. If you have any more questions that aren’t answered here email us at bigbuttandsmile@gmail.com[/vc_column_text][/vc_column][/vc_row][vc_row padding_top=”10″ padding_bottom=”10″][vc_column][vc_separator][/vc_column][/vc_row][vc_row padding_top=”10″ padding_bottom=”10″][vc_column][vc_toggle title=”Do you ship outside the U.S.?” icon=”0″ icon_closed=”0″ el_id=”1455806764158-68517934-c7e9″]

Yes! We ship Worldwide.

[/vc_toggle][vc_toggle title=”How long will it take to receive my order?” icon=”0″ icon_closed=”0″ el_id=”1455806847909-71f2a3d5-9aa0″]

Each order takes 2-5 business days to be fulfilled, then is shipped with USPS. US orders take 4-7 business days to be delivered after fulfillment and International orders take 7-21 business days for delivery after fulfillment.

 

[/vc_toggle][vc_toggle title=”Are there any special washing instructions for your products” icon=”0″ icon_closed=”0″ el_id=”1455294208521-cd0ee5a8-dc85″]We recommend that you wash our products inside-out in cold water. Do not use bleach. Wash dark colors separately and do not iron over the designs. Tumble dry on a low setting or hang dry for best results. Do not dry clean.[/vc_toggle][vc_toggle title=”What is your refund policy?” icon=”0″ icon_closed=”0″ el_id=”1455294208703-ed84366e-a4d1″]

There are no refunds available for a purchased products. All sales are final. Merchandise may only be exchanged if item is defective and returned in within 14 days of ship date. Please make sure that you have carefully reviewed your order before finalizing your purchase.

Customers are financially responsible for shipping the item back to us. When returning items, we suggest you insure the package via Mail or FedEx and purchase tracking services for your protection. Save the shipping receipt for your records. Only merchandise received by our warehouse can be processed.

[/vc_toggle][vc_toggle title=”What forms of payment are accepted?” icon=”0″ icon_closed=”0″ el_id=”1455294208886-08003252-8b95″]We accept Mastercard, Visa, Discover and American Express through PayPal.[/vc_toggle][vc_toggle title=”How secure is your store?” icon=”0″ icon_closed=”0″ el_id=”1455294209058-d9f5bc3b-c66d”]PayPal automatically encrypts your confidential information in transit using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).[/vc_toggle][vc_toggle title=”Do I need a PayPal account?” icon=”0″ icon_closed=”0″ el_id=”1455294209252-e9cb1cce-ff1c”]No, you are not required to have a PayPal account.[/vc_toggle][/vc_column][/vc_row][vc_row padding_top=”10″ padding_bottom=”10″][vc_column][vc_separator][/vc_column][/vc_row][vc_row padding_top=”10″ padding_bottom=”10″][vc_column][vc_custom_heading text=”Shop Our Latest Looks” use_theme_fonts=”yes” letter_spacing=””][recent_products per_page=”12″ columns=”4″ orderby=”date” order=”DESC”][/vc_column][/vc_row]